This privacy policy describes how your personal information is collected, used, and shared when you visit or make a purchase on mistermate.com (or .nl) (the “Site”).

Personal Information We Collect:
When you visit the site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some cookies installed on your device. In addition, as you browse the Site, we collect information about the individual web pages or products you view, which websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

“Cookies” are data files that are placed on your device or computer and often contain an anonymous unique identifier. For more information about cookies and how to disable cookies, visit http://www.allaboutcookies.org.

“Log files” track actions that take place on the site and collect information including your IP address, browser type, internet service provider, referring/exit pages and date/time stamps.

“Web beacons”, “tags” and “pixels” are electronic files that are used to record information about how you visit the site.

In addition, we collect certain information from you when you make a purchase or attempt to make a purchase through the Site, including your name, billing address, shipping address, payment information (including credit card numbers and other accepted payment methods), email address, and telephone number. We refer to this information as “Order Information”.

When we talk about “Personal Information” in this privacy policy, we are talking about both Device Information and Order Information.

How do we use your personal data?
We use the order information we generally collect to fulfill orders placed through the site (including processing your payment information, arranging for shipping, and providing invoices and/or order confirmations).

In addition, we use this order information to:

Communicate with our customers;

Scan our orders for potential risk or fraud;

When you agree with the preferences you have shared with us, you provide information or advertisements related to our products or services.

We use the device information we collect to help us screen for potential risk and fraud (particularly your IP address), and more generally to improve and optimize our site (for example, by generating analytics on how our customers browsing and interacting with the site and to assess the success of our marketing and advertising campaigns).

What kind of cookies are measured?

The following types of cookies are measured on the site:

Necessary cookies help make a website usable by enabling basic functions such as page navigation and access to secure areas of the website. The website cannot function properly without these cookies.

Preference cookies allow a website to remember information that changes the behavior or appearance of the website, such as your preferred language or the region where you are located.

Statistical cookies help website owners understand how visitors interact with websites by collecting and reporting information anonymously.

Marketing cookies are used to track visitors to websites. The intent is to serve ads that are relevant and interesting to the individual user and therefore more valuable to publishers and third-party advertisers.

Unclassified cookies are cookies that we are classifying together with the providers of individual cookies.

Sharing personal information
Mr. Maté only shares necessary personal information with third parties. We share your personal information with third parties to help us use your personal information, as described above. Following is the list of third parties with whom Mr. Maté shares User personal data.

Google Analytics: We use Google Analytics to help us understand how our customers use the site – you can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. Google will only process the customer’s personal data per the customer’s instructions through the settings of the services, i.e. (a) to operate, maintain and support the infrastructure used to provide the services; (b) to comply with Customer’s instructions and processing instructions when using, administering and administering the Services; (c) as otherwise specified through the Services settings. Google will only process customer personal data per the Agreement. Services are those services that are defined as “Google Analytics”.

WordPress & WooCommerce: We use WordPress & WooCommerce to power our online store – you can read more about how WordPress uses your personal information here: https://nl.wordpress.org/about/privacy/. Information that you enter when placing an order or sending a message is processed by WordPress. WordPress ensures a level of security that corresponds to the data to be processed and takes appropriate measures to protect data against loss or any form of unlawful processing. For example, a secure SSL connection is used by default.

MyParcel: Processing of data from the webshop Mr. Maté. Information you enter when placing an order or sending a message will be processed by MyParcel to create a shipping label. MyParcel ensures a security level that corresponds to the data to be processed and takes appropriate measures to protect data against loss or any form of unlawful processing.

E-Boekhouden.nl: Processing of data from the webshop Mr. Maté. Information that you enter when placing an order or sending a message is processed by E-boekhouden.nl for administrative purposes.
Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

Behavioral ads
As described above, we use your personal information, with your explicit consent, to provide you with targeted advertisements or marketing communications that we believe may be of interest to you. For more information about how targeted advertising works, visit the Network Advertising Initiative (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work. You can opt-out of targeted advertising using the links below:

Facebook: https://www.facebook.com/settings/?tab=ads

Google: https://www.google.com/settings/ads/anonymous

Microsoft Ads: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

In addition, you can opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

Don’t track
Please note that we do not change our site’s data collection and usage practices when we see a Do Not Track signal from your browser.

Your rights
If you are a European resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the contact details below.

In addition, if you are a resident of Europe, we note that we process your information to fulfil any contracts we may have with you (for example, if you place an order through the Site), or to pursue our legitimate business interests as stated above pursue. In addition, please note that your data will be transferred outside of Europe, including to Canada and the United States.

Data retention
When you place an order through the site, we will keep your order information for our records unless and until you ask us to delete this information.

Mr. Maté stores personal data for 12 months after the last visit to the site, unless Mr. Maté is obliged to keep the data longer under a legal provision.

Security
Mr. Maté has taken appropriate technical and organizational measures to protect Users’ personal data from loss or unlawful processing.

Amendments
We may update this Privacy Policy from time to time to, for example, reflect changes in our practices or for other operational, legal, or regulatory reasons. Mr. Maté reserves the right to change this privacy policy. Any updates will be announced on this page. Mr. Maté advises Users to check this page regularly as changes are made. The current privacy policy was updated on March 1, 2020.